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Answers to the most frequently asked questions. If you cannot find what you are looking for, message us directly — we will respond.

Collaboration

How do we get started?

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After an enquiry, there is a brief meeting or exchange of messages: we determine what is needed, the current situation, and the expectations.

The scope and terms of the work are then set out in a written proposal. The collaboration begins with a signed contract.

Is a contract required?

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Yes. Filling out the form or having a discussion does not create any obligation — work begins only after a service agreement has been signed.

The contract defines the scope of work, timeline, and payment terms.

Can I order just one service?

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Yes. The four areas — brand and design, website, social media, and photo and video — can be ordered separately.

Price

What does the price depend on?

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It depends more on the scope of work than on the number of pages or posts: the structure, who prepares the content, integrations, the number of languages, and support after delivery.

Why are prices not shown on the website?

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A specific figure is meaningful only once the scope of work is clear. Two projects with the same name do not have the same scope, so the price is provided in an individual proposal.

Duration

How long does it take to build a website?

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Usually 10–30 days. The exact timeframe varies depending on the structure, number of pages, and integrations, and is specified in the proposal.

For other areas, the timeline depends on the scope of work and the materials available to us.

In practice, the most common cause of delays is not the technical work — it is content being prepared late.

When do you see the first results on social media?

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Usually after 3–6 months. This timeframe is affected by whether paid advertising is used, the page's initial state, and the client's field of activity.

Work process

Is the content plan approved in advance?

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Yes. The monthly plan is approved before publication — what will be posted and when are known in advance.

Is the number of revisions limited?

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Two rounds of revisions are included.

That is why it is important to express ideas and requests specifically: clearly worded feedback saves time during the revision cycle and brings the work to a quicker conclusion.

Where does the shoot take place?

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In the setting requested by the client and suited to the content — in an office, at the premises, or outdoors.

After delivery

Is support available after the website is delivered?

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Yes. The support period ranges from 1 to 3 months, depending on the complexity of the project, and is specified in the contract.

Afterwards, hosting, domain, and security updates are ongoing costs; they are planned annually.

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